Payment Policy

Effective date: October 20, 2026

Accepted Payment Methods

•       Major credit and debit cards, as displayed at checkout

•       Shop Pay

We do not currently accept checks, money orders, cash on delivery or payment methods not shown at checkout.

Currency

All prices are listed and charged in US Dollars (USD).

When You Are Charged

Your payment method is authorized and charged when your order is placed. If an item cannot be fulfilled, we will contact you and refund the amount for that item to your original payment method.

Payment Security

Checkout is processed through Shopify's PCI DSS-compliant payment infrastructure over an encrypted connection. SDS HVAC Supply never sees or stores your full card number.

Order Verification

To protect our customers, some orders may be held for verification. If we cannot verify an order, we may cancel it and issue a full refund.

Pricing Errors

If a product is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel the order and refund your payment in full. We will notify you by email if this occurs.

Declined Payments

If your payment is declined, please confirm your billing details with your card issuer or try another accepted method. For help, contact us at info@sdshvac.com.