Have a question about an HVAC part, product specifications, order status, or compatibility with your ductless or mini-split system? SDS HVAC Supply is available to help with product and order inquiries.
Get in Touch
Phone: +1 281-593-1133
Email: info@sdshvac.com
Store Address: 1006-B S Washington Ave, Cleveland, TX 77327, United States
Business Hours: Monday–Friday, 8 AM–5 PM; Saturday, 8 AM–12 PM; Sunday closed (Central Time).
We aim to respond to emails within one business day. Messages received on weekends or holidays are answered on the next business day.
How We Can Help
Product Compatibility
Have questions about whether a component will work with your system? Include the equipment brand and full model numbers for your indoor and outdoor units so we can better understand your inquiry.
Product Specifications
If you need clarification about a product's dimensions, line sizes, refrigerant type, voltage, or other listed specifications, contact us with the product name or link.
Order Questions
For questions about an existing order, include your order number and the email address used at checkout.
Damaged or Incorrect Items
If your order arrives damaged or contains an incorrect item, email info@sdshvac.com with your order number and clear photos of the item and packaging.
Help Us Respond Faster
To help us review your inquiry efficiently, please include the relevant details:
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Product questions: Product name or link and the specifications you need clarified.
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Compatibility questions: Equipment brand and full indoor and outdoor unit model numbers.
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Order inquiries: Order number and checkout email address.
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Damaged or incorrect items: Order number and photos showing the item and packaging.
Providing these details helps SDS HVAC Supply understand your question and respond with more relevant information.